Unfortunately, for hygiene reasons, we are unable to offer refunds or exchanges.
If you received damaged lashes, we will happily refund or exchange these for you within 14 days.
To be eligible for a refund or exchange, the lashes must be in the original packaging, in the same condition you received them in and unused.
If you have received a faulty item, please email us as firstname.lastname@example.org
Our lashes are individually handmade, therefore some styles may differ slightly from the image.